Terms & Conditions

1. Guidance, Not Directives

I am here to provide guidance to help you make informed decisions along your journey. My role is not to instruct but to support your personal empowerment. Please note that I do not accommodate emergency requests.

2. Frequency of Sessions

I do not offer Intuitive Sessions for individuals less than two months apart. This policy prevents dependency on sessions, which may interfere with personal growth and self-control. Should I sense a developing co-dependency, I reserve the right to decline further bookings.

3. Photo-Based Energy Reading

I read energy through photographs and sometimes request that you send one of yourself before a session. I will not read the energy of third parties, as I believe it infringes on privacy. However, exceptions are made for legal guardians of minors in need of guidance and for photos of deceased loved ones (with permission to connect).

4. Sessions for Family or Close Friends

I do not conduct intuitive sessions for family or close friends due to my emotional investment in these relationships. Personal involvement may impact my objectivity and clarity in interpreting spiritual guidance.

5. Situations Where Sessions Are Blocked

Occasionally, I may be unable to read for someone if spiritual guidance is blocked. This can happen for several reasons, such as the individual not being ready for the message. If this occurs, a full refund will be provided.

6. Rescheduling, Cancellations and Refunds

All payments are non-refundable. Once payment has been received, your booking is confirmed and the payment is allocated to your reading.

For scheduled readings, including 20-minute Tarot Readings and 60-minute Dream Interpretation sessions, you may reschedule your appointment once to another available date and time. Written notice must be provided at least 24 hours before your scheduled session by emailing info@sarinaengelbrecht.com.

If less than 24 hours’ notice is given, or if you do not attend your scheduled session (no-show), the session will be considered forfeited. No refund or replacement session will be provided.

3-Card Tarot Readings are delivered within 24 hours of booking and are not eligible for refunds or rescheduling.

Refunds are also not available for services already delivered.

I reserve the right to reschedule a session if I feel that I am not energetically or personally in the right space to conduct the reading with the clarity and focus it deserves. In such circumstances, I will notify you and arrange a new available date and time. Your payment and booking will remain valid.

By making payment, you acknowledge and agree to these rescheduling and refund terms.

7. Confidentiality of Sessions

All readings and any personal information provided are strictly confidential and will be treated with respect and discretion.

8. Office Hours

My office hours are Tuesday – Monday  from 09:00 AM to 5:00 PM. South Africa Standard Time GMT+2.

9. Video Recorded Sessions

For pre-recorded sessions (video), please be aware of potential delays due to network or server issues. I appreciate your patience and understanding in such cases. Delays do not qualify for a refund.

10. Client Responsibility and Use of Readings

You, the client, are solely responsible for how you interpret and act upon the guidance received. Intuitive sessions are not a substitute for professional advice in legal, medical, financial, or business matters, and you are advised to consult relevant professionals for such issues. By booking, you confirm that you have read and agree to these terms and conditions.

11. Educational Background

I hold a BA in Psychology (NMMU, 2006). However, I do not claim to be a counseling psychologist and am not registered with any health authorities. I am a passionate entrepreneur, business owner and communication consultant in the other spheres of life. 

12. Intended Purpose of Intuitive Sessions

Intuitive Sessions or Dream Interpretations are meant to offer insights, not guarantees. If a session doesn’t immediately resonate, I encourage reflection, as messages may become clearer over time.

13. Agreement to Terms and Conditions

My Clients are solely responsible for how they interpret my sessions. Any actions taken by you (The Client) as a result of your reading are your sole responsibility and have not been forced upon you, by me, your intuitive consultant. It is not to be used in the place of professional advice whether legal, medical, business or financial and you are urged to seek a legal professional for these areas. I assume no legal liability for any damages, losses, or other consequences of any client decision, subsequent to, or based on my readings. Please use your own common sense and judgment at all times. By Booking, you confirm that you have read, understand, and agree to our  Terms & Conditions.